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顧客支持工程師

刷新時間:2023-11-29

安科銳亞洲有限公司

面議

廣州市 | 本科 | 1-3年

基本信息
工作地點:廣州市 所屬部門:customer suppor
職位類別:售后技術支持 招聘人數:1 人
匯報對象:無
職位描述

Employees Responsibilities:
?Provide on-site service support and maintenance of Accurays products in the assigned territories.
?Provide on-call support to Accuray customers in China.
?Manage the technical service information flow between Accuray HQ and China.
?Closely interact and communicate with customers, sales teams and customer support team and coordinate field support functions
?Implement Preventive and Corrective Maintenance programs for China Region.
?Manage the technical service information flow between Accuray HQ and China.
Qualifications:
?A technical Bachelor’s degree (BSEE) or equivalent is required
?Minimum 2 years experience in Field Service, installation and troubleshooting complex electronic equipment or equivalent
Attributes:
?A positive attitude and highly motivated.
?Must be a self starter, able to work independently and take initiative.
?Capable to work and deal with high pressure situations
?A team p and contribute openly to colleagues.
?Strong interpersonal and presentation skills.
?Be able to competently perform field service activities in assigned territories.
?Have strong troubleshooting skills.
?Able to lift 25Kg and work on ladders
?Good oral and written communication skills in English and Mandarin
?A customer service mindset to deliver the highest level of customer service and customer satisf.
Note:
the attributes mentioned above should not compromise health and safety rules while the employee is performing his/her job duties

崗位要求:
學歷要求:本科 工作經驗:1-3年
年齡要求:不限 性別要求:不限
語言要求:普通話 專業(yè)要求:不限
企業(yè)信息
公司性質:其它 公司規(guī)模:20-99人
所屬行業(yè):醫(yī)療設備/器械
企業(yè)介紹

Accuray Incorporated (Nasdaq: ARAY), based in Sunnyvale, Calif., is the premier radiation oncology company. The company develops, manufactures and sells personalized, best-in-class treatment solutions that revolve around the patient. Accuray’s innovative technologies – the CyberKnife and TomoTherapy Systems – set the standard of care with the aim of helping patients live longer, better lives.
Accuray是一家放射腫瘤治療公司,致力于發(fā)展、生產及銷售引領醫(yī)護標
準的個人化、創(chuàng)新治療解決方案,旨在延長患者的壽命及提高他們的生
活質量。本公司的先進技術提供全方位的放射治療和放射手術治療。

我們的理念:
開創(chuàng)一個新的未來,讓癌癥患者不再遭受恐懼和痛苦。
我們的使命:
制定個人化、先進的治療解決方案,延長患者的壽命及提高他們的生活質量。
我們的治療方案的重要性:
患者–Accuray透過創(chuàng)新,延長癌癥患者的壽命及提高他們的生活質量,為他們帶來新的希望。
客戶–Accuray的先進治療解決方案提高了醫(yī)療機構的臨床治愈機會,幫助他們?yōu)槊恳晃换颊咛峁┳詈玫闹委煛?br/>投資者—Accuray提供專門用于影像導引放射手術和調強放射治療的獨特產品,這兩個市場分部正在快速增長。
員工——Accuray員工致力于從根本上改變癌癥治療方法的未來,延長患者的壽命并及提高他們的生活質量。

企業(yè)信息

安科銳亞洲有限公司

醫(yī)療設備/器械

20-99人

其它

上海市徐匯區(qū)虹梅路1535號星聯科研大廈2號樓705室, 郵編200233

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